How to Establish a Loyalty Mindset Beyond Customer and Dance Studio?
Customer retention is one of the top concerns of any business. For a dance studio, this is a challenging project as it involves combining tangible information such as class availability, schedules/rates and dance apparel requirements with more sensitive issues such as different skill perceptions in dance, temperaments and a large number of arbitrary expectations. To overcome these often conflicting issues, loyalty program helps to establish a mindset that goes beyond customer and embraces the concept of generating and rewarding loyalty instead! Loyalty starts with the studio infrastructure. Since the dance coaches are the "face" of the studio representing the owner to those who walk through the door, how you interact with them is critical. It is essential for your team to win the heart of the leader. World Dance Apparel points out some ideas that can create the loyalty and important feeling of friendship. Some Ideas to Create Loyalty Monthly Meetings Monthly meeting